September 2017 - Present


Support Manager

Manage a team of support engineers and handle technical escalations. Work with Product and Engineering teams to support new features and triage bugs.

Senior Customer Success Engineer

Provided technical guidance to customers. Included reviewing log files, New Relic data, codebase structure/contents and identifying potential points of failure, as well as areas of improvement.

July 2014 - September 2017


Senior Developer

Agile website development for progressive advocacy organizations. Spec writing, custom module development and advanced site building using modern build tools.

November 2013 - July 2014

American Public Media | Minnesota Public Radio

Web Developer

Architected CMS-driven solutions for multimedia content creation and syndication. Continuously improved Drupal website performance.

September 2009 - November 2013

Science Museum of Minnesota

Multimedia Designer

Designed and developed hands-on exhibits, data visualizations, and web experiences using Drupal and related web technologies.

June 2008 - September 2009

August Ash

Client Services Manager/Developer

Managed ongoing website needs of 250+ clients, working with a variety of PHP frameworks and eCommerce platforms.

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